1. Connecting Facebook and Instagram

• Purpose: Sync messages, track engagement, and manage interactions for your social media profiles directly in GymDoc CRM.

Steps to Integrate Facebook and Instagram:

1. Navigate to the Integrations section in GymDoc CRM.
2. Click Connect under the Facebook/Instagram section.
3. Log in using the email address associated with both your Facebook and Instagram accounts.some text
   • Note: Since Meta owns both platforms, a single login connects both accounts.
4. Once connected, you'll see your profiles listed in the integration settings.

Recommendation:

• Avoid enabling message syncing (Messenger and Instagram DMs) unless necessary to prevent spam messages from cluttering your inbox.

2. Connecting Your Google Business Profile (GBP)

• Purpose: Submit GBP posts, respond to reviews, and track GBP performance directly in GymDoc CRM.

Steps to Integrate Google Business Profile:

1. Navigate to the Integrations section in GymDoc CRM.
2. Click Connect under the GBP section.
3. Log in using the Google account that owns the GBP (formerly Google My Business).some text
   • Ensure you use the correct email address that manages the GBP.
4. Once connected, your GBP profile will appear in the integration settings.

3. Verifying Connections

• After integrating both Facebook/Instagram and GBP, navigate to the Integrations Overview page to verify:some text
  • Facebook and Instagram profiles are correctly linked.
  • GBP profile is connected to the correct business.
• Optional: Add an ad account if you'd like to manage Facebook ads directly in GymDoc CRM.

4. Best Practices for GBP and Social Media Management

• GBP:some text
  • Regularly post updates and promotions to your GBP profile to enhance visibility on Google Search and Maps.
  • Monitor and respond to customer reviews promptly.
• Facebook/Instagram:some text
  • Use the GymDoc CRM to track interactions and engagement.
  • Focus on meaningful customer conversations and avoid cluttering the system with spam.

Feel free to refer to this guide when integrating your GBP and social media accounts. If you encounter any issues, reach out to the support team for assistance!